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Syn_Beloved
Vice Captain

PostPosted: Wed Nov 21, 2007 11:58 am
Hello All,



As many of you are aware we have had some technical issues that have been causing various issues for a select group of our players. We have tried to resolve this issue in the best way we can, unfortunately there is no perfect scenario. The 'rollback' that many players have experienced cannot be fixed, however the issues causing those rollbacks can.



We have a resolution to these issues now and we will be offering compensation to those who have been affected by this issue. While we will not be able to fully replace the items and time that may have been lost as a result of the rollback, we are offering not only Maple Points for items lost, but we will be awarding with 2x exp cards to our affected players as well as a 2x exp/drop event through Sunday night!



We offer our most sincere apologies for this error and we believe that the following will help all those who have been affected by the rollback.





Below are the items that will be compensated FOR AFFECTED PLAYERS:



- Extend expiration date for 2x EXP Cards, 2x Drop Cards, Store Permits, and Hired Merchant items (if expired, we will give Maple Points)

- Award Maple Points for used Owl of Minerva, Safety Charm, and VIP Teleport Rock items

- Award Maple Points for used gachapon tickets that resulted in lost ETC items

- iTCG items will be replaced to players via Delivery System

- We will fix marriage statuses for affected couples.

- Players who lost EXP and mesos due to roll back will be given 2x EXP cards (all day – 4 day ticket)



Things that will be fixed today:



- Expiration dates will be extended

- iTCG items will be sent via Delivery System

- Marriage statuses will be fixed

- 2x EXP Cards will be given out

- Trade/Block/Ranking will be fixed



We are currently still evaluating player losses by cash items. We hope to systematically find the affected players and award Maple Points next Wednesday, November 28th, during Server Check



We offer our sincere apologies to all of our players for the instability in the service over the past week. We hope all of you can understand that we are doing our very best to rectify the situation so that you can enjoy MapleStory over the holidays. To kick things off again on a positive note, we will be running a Double EXP and Drop event for ALL of our players from Wednesday through Sunday 8 am to 8 pm (Today?s double EXP and Drop event will start after the Server Check). For those affected players that lost time due to the rollback, this will mean FOUR TIMES OR QUADRUPLE EXP throughout the event.



Again, we THANK YOU SO MUCH for your understanding. Please have a SAFE and HAPPY THANKSGIVING!



Thank you,

The MapleStory Staff  
PostPosted: Wed Dec 05, 2007 7:17 am
MapleStory will be going through a scheduled server check on December 5th, 2007.



This one involves the game servers, and it'll last for approximately two and a half hours.







- Server : All Game Servers



- Time : Wednesday, December 5th, 8:30 am~ 11:00 am PST

Wednesday, December 5th, 4:30 pm~ 7:00 pm GMT



The website will be available during the server check.



Thank you, and Happy Mapling!  

Syn_Beloved
Vice Captain


Syn_Beloved
Vice Captain

PostPosted: Sun Dec 09, 2007 6:58 pm
MapleStory will be going through a scheduled Patch on Monday December 10th.



This one involves the game servers, and it'll last for approximately 8 hours.







- Server : All Game Servers



- Time : Monday, December 10th, 10:00 pm ~ 6:00 am PST

(Tuesday, December 11th, 6:00 am ~ 2:00 pm GMT)



The website will be available during the Patch.



Thank you, and Happy Mapling!  
PostPosted: Thu Dec 13, 2007 7:30 pm
Quote:
Greetings, Maplers! MapleStory Client ver. 0.48 is now live! Happy Holidays from the MapleStory Staff! We've got tons of events, a brand new Party Quest, a redesigned Happyville and a host of new items lined up for this month! HERB TOWN PARTY QUEST! The Herb Town PQ is here! Face a horde of bloodthirsty pirates in the fight of your life! Head to Herb Town and start the adventure! MAPLEMAS VS. VERSALMAS For collecting presents this year, Maple Claws has some competition for the Holidays--from the mysterious realm of Versal! O-Pongo, the Versalmas Mouse, offers a wide range of fantastic, bizarre new prizes for presents as well! Discover more of this custom and the world of Versal by speaking with him today! Head to New Leaf City, and help Little Suzy learn more about each holiday, and choose what to celebrate! Caramel Onions or Chocolate Wafers? Green Mittens or Maplemas Tree? Decisions, decisions... Will you celebrate Maplemas or Versalmas this year? Choose wisely...there will be a special reward for those who generate the most holiday spirit at the end of the event! ...Of course, you could always see Mr. Grubber, the business baron who pays cold, hard mesos for presents... Celebrate the Festival of Lights! Visit Simon in Ellinia to help out and receive delicious Gelt Chocolates! Mr. Kit Kat thought his lovely graham cracker house was finally safe from the monsters this year--he was wrong! Collect Graham Crackers from monsters and maybe he'll give you a Banana Graham Pie or two! Happyville is in danger of running out of snow! Visit Roodolph in Happyville to see how you can help--it's an event for the entire community featuring a unique Snowman boss fight! Guilds! Cody's hosting his own drive for Graham Crackers! Collect as many as you can--the winner will receive Maple Points! Finally, the Boss Clones return for a final night of evil on New Year's Eve! Battle it out on the last night of the year! We've also got a multitude of 2x EXP and 2x Drop events lined up! And lastly, the White Winter Sale takes place from December 17th - December 30th! A plethora of attractive items are on sale for low, low prices! But hurry--there's a limited quantity of these items, and they're sure to go fast! Check Nexon.net for details! Below is a brief overview of what’s in store: < New Quests > - Little Suzy's X-mas Dilemma - A Very Merry Maplemas! - Happy Versalmas to You! - Grubber's Holiday Grudge - Festival of Lights - Graham Cracked - The White Christmas ...And much more! < Monsters > - versalmas Slime - Maplemas Pig - Joker Buffy < Item > - Maplemas Tree - versalmas Cactus - Christmas Lights - Green Mittens - Maplemas Ham - Smoked Salmon - Caramel Onion - Sugar-Coated Olives - Chocolate Wafers - Ssiws Cheese ...and much more! < Maps > - Happyville - - The Shalom Temple - - White Christmas < Cash Item > - O Maplemas Tree - Santa Sled - Jingling Santa - Christmas Tree Hat - Ice Cold Red - Dogged Out - Koala Doll - Snowman (Pet) - Hair Shop Membership! (Henesys, Kerning City, Orbis, Ludibrium, New Leaf City, Mu Lung and Amoria) ...and much more! check out the Cash Shop! Enjoy the new content for MapleStory! Happy Mapling! - The MapleStory Staff -
 

TootsieFruity


Syn_Beloved
Vice Captain

PostPosted: Tue Jan 01, 2008 11:49 pm
MapleStory will be going through a scheduled server check on January 1st, 2008.

This one involves the game servers, and it'll last for approximately 3 hours.



- Server : All Game Servers

- Time : Tuesday, January 1st, 9:00 pm~ 12:00 midnight PST
Wednesday, January 2nd, 5:00 am ~ 8:00 am GMT

The website will be available during the server check.

Thank you, and Happy Mapling!  
PostPosted: Thu Jan 03, 2008 4:07 pm
All the Nexon games will be going through a scheduled server check on January 3rd.



The server check will last for approximately 6 hours.







- Server : All Game Servers



- Time : Thursday, January 3rd, 10:00pm ~ 4:00am PST



The website will be also down from 2:00 am ~ 2:30 am.



Thank you.



-The Nexon.net Staff-  

Syn_Beloved
Vice Captain


Syn_Beloved
Vice Captain

PostPosted: Tue Jan 08, 2008 10:52 pm
MapleStory will be going through a scheduled server check on January 9th, 2008

This one involves the game servers, and it'll last for approximately 2.5 hours.







- Server : All Game Servers



- Time : Wednesday, January 9th, 9:00 am~ 11:30 am PST

Wednesday, January 9th, 5:00 pm~ 7:30 pm GMT



The website will be available during the server check.



Thank you, and Happy Mapling!  
PostPosted: Fri Jan 18, 2008 6:22 pm
Nexon Game Cards Maintenance



This maintenance involves the use of ALL NEXON GAME CARDS and will last approximately 3 hours.



Users will NOT be able to activate, deactivate, or redeem their Nexon Game Cards during this period.





- Time: Monday, January 21st, 11:00 pm ~ 2:00 am PST

Tuesday, January 22nd, 2:00 am ~ 5:00 am EST (7:00 am ~ 10 am GMT)



Previously redeemed Nexon Cash can be used during this period.



Use of PayPal and PayByCash will be available during the maintenance.



We apologize for this inconvenience.



-MapleStory Staff-  

Syn_Beloved
Vice Captain


Syn_Beloved
Vice Captain

PostPosted: Tue Jan 22, 2008 12:05 pm
MapleStory will be going through a scheduled Patch on Tuesday, January 22nd, 2008.



This one involves the game servers, and it'll last for approximately 9 hours.







- Server : All Game Servers



- Time : Tuesday, January 22nd, 10:00 pm ~ 7:00 am PST

(Wednesday, January 23rd, 6:00 am ~ 3:00 pm GMT)



The website will be available during the Patch.



Thank you, and Happy Mapling!  
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Maple Story

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